Profile
Background
Camille Marini works at Alan, the health insurer reinventing the experience of its members. Since January 2026, Camille has led engineering for a team whose core is AI-augmented customer support: automated and assisted resolution of requests through a fleet of AI agents, Voice AI and knowledge management for humans and agents alike.
Before Alan, Camille was Director of ML Ops at Sonos, working on Sonos Voice Control, the brand’s privacy-first voice assistant. Earlier, Camille was CTO of Owkin, where Camille led the technical development of Substra, a federated, traceable and reproducible machine learning platform built for medical research.
Camille Marini also worked in academic research and in startups focused on reproducible AI. A graduate of Mines ParisTech, Camille holds a PhD in data science applied to physical oceanography (Pierre and Marie Curie University).
Perspective
Digital and GenAI credentials
From federated health to customer support, Camille Marini follows the same thread: AI is only worth something if it can be trusted. At Alan, that means building solid foundations before aiming for a number. For Camille, the real lever is not the model but the knowledge it is given. Putting an agent in production is easy. Making it reliable, measurable and useful to the teams working with it is where everything is decided.
